From Humble Beginnings - History of the U.S. Translation Company
A native of Lima, Peru David Utrilla was an entrepreneur from an early age...
As a young man Utrilla helped a local craftsman sell handmade doll houses door-to-door and eventually opened his own video store.
After fierce civil and political unrest forced him from his native country of Peru in 1993, David Utrilla came to the United States without knowing a word of English and just $200 in his pocket.
As a Weber State University student, Utrilla saw that many of the educational materials from Peru were the same as those used in the U.S., just in different languages. He recognized an opportunity and decided to start a translation company. When he started U.S. Translation Company in 1995, his headquarters was a basement apartment - his IT branch, a desktop computer.
USTC's first big customer came in the form of a project from JBT Aerotech, a company that manufactures jetways and de-icing equipment used at airport facilities around the world.
JBT agreed to hire Utrilla, with the understanding if he didn't deliver what he promised, they wouldn't pay. Utrilla and his employees worked ferociously to meet the deadlines making sure that each part of the contract was fulfilled with the utmost quality and professionalism.
Things took off, and shortly thereafter U.S. Translation Company started offering interpretation services to compliment their translation business.
In 1998 USTC was awarded a contract to provide interpretation services with one of the world's biggest suppliers of nutritional supplements, Nu Skin.
The job was to provide professional interpretation services for an event that brings in tens of thousands of attendees annually, many from different countries around the world.
Again the small business was challenged with a gargantuan task, and again they succeeded.
Utrilla's commitment to customer service and a timely, high-caliber product has helped USTC grow steadily each year, garnering media attention and award recognitions in the process.
Focus on quality and process were recognized by a third party when the company completed a rigorous auditing process to become ISO 9001:2000 certified in 2004, and again for a certification upgrade to ISO 9001:2008 in the fall of 2009.
In July, 2010 the company achieved the European EN-15038 certification adding another level of confidence in their product for potential clients.
2009 proved to be a breakout year for the company as it doubled its growth amidst economic recession. This accomplishment was highlighted on May 25th, 2010 when USTC was featured in a report that aired on NBC Utah Affiliate KSL Channel 5.
Helping businesses in the U.S. - especially Utah - Reach foreign markets through professional-grade translation and interpretation for product information, instruction manuals, equipment, conferences, conventions and events, has allowed companies facing sliding domestic sales launch products and services in new economic arenas.
